Privacy Policy

Your privacy is fundamental to us. This policy explains how PRAGMA AI LTD handles your data.

GDPR Compliant

Immediate Deletion

Data Controller

PRAGMA AI LTD
London, United Kingdom

Contact

privacy@summalytics.com

Data We Collect

We collect minimal data necessary to provide our analytics service.

Authentication Data

Google Account Information: Name, email address, and profile picture provided by Google OAuth
Account Creation Date: When you first signed up for our service

Analytics Data

Google Analytics Data: Website performance metrics, user behavior data, traffic sources (accessed via Google Analytics API)
AI Analysis Results: Insights and summaries generated from your analytics data
Usage Information: How you interact with our dashboard and features

Subscription Data

Payment Information: Processed securely by Stripe (we never store payment details)
Subscription Status: Current plan, billing cycle, and subscription history

How We Use Your Data

We process your data for specific, legitimate purposes only.

Service Provision

• Generate AI-powered analytics insights
• Provide personalized dashboard experience
• Process subscription payments
• Ensure service security and reliability

Communication

• Send service updates and notifications
• Respond to support requests
• Provide account-related information
• Share important service changes

Data Storage and Security

We implement industry-standard security measures to protect your data.

Security Measures

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication
• Monitoring and logging of system access

Data Location

Your data is stored securely in EU-compliant data centers. We ensure that any data transfers comply with GDPR requirements and appropriate safeguards are in place.

Your Rights Under GDPR

You have comprehensive rights regarding your personal data.

Access and Portability

Request a copy of your personal data in a structured, machine-readable format.

Rectification

Request correction of inaccurate or incomplete personal data.

Objection

Object to the processing of your personal data under certain circumstances.

Erasure ("Right to be Forgotten")

Request immediate deletion of your account and all associated data.

Restriction

Request limitation of processing under certain conditions.

Withdrawal

Withdraw consent for data processing at any time.

Data Retention and Deletion

We believe in your right to control your data completely.

Immediate Data Deletion

When you delete your account, all your personal data, analytics insights, and associated information is permanently removed from our systems immediately. This action cannot be undone.

What Gets Deleted

• Your account information and profile
• All analytics data and AI-generated insights
• Subscription history and billing records
• Usage logs and preferences
• Any cached or temporary data

Data Retention Policy

We do not retain any personal data after account deletion. The only exception is anonymized, aggregated usage statistics that cannot be linked back to individual users, which we may retain for service improvement purposes.

Third-Party Services

We work with trusted partners to provide our service.

Google

Authentication and Analytics API access

View Google Privacy Policy

Stripe

Payment processing and subscription management

View Stripe Privacy Policy

Supabase

Database hosting and management

View Supabase Privacy Policy

Contact and Updates

Privacy Questions

For any privacy-related questions or to exercise your rights, contact us at:

privacy@summalytics.com

Policy Updates

We may update this privacy policy from time to time. We'll notify you of any significant changes via email or through our service.

Last updated: 20 July 2025